The hotel offers amenities for your comfortable stay and unforgettable experiences
Accessible Convenience
“The hotel had excellent accessibility features, ensuring everyone could enjoy their stay comfortably.” view full review
Stunning Views!
“The room was beautifully designed, and the tall building offered amazing views of the city skyline that made my stay lovely.” view full review
Relaxing Oasis
“The spa facilities were a sanctuary of relaxation; the ambiance was soothing, and the treatments left me feeling rejuvenated.” view full review
Great Pool Area
“The pool was a highlight of my stay; it had a perfect temperature and a stunning view from the high floors of the hotel, perfect for lounging.” view full review
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
friendly staff
smoke smell
limited dining choices
7.2/10
Very good
Rooms
7.2
Location
6.7
Service
8.1
Dining
7.6
Guest reviews
7.2/10
based on 10 reviews
7.8
7.8/10 based on 353 reviews
Tom
United Kingdom,
June
2024
7.2/10
The hotel had rooms priced higher than I wanted to spend but was large, though not luxuriously appointed, which was amazing after 12 hours of walking around visiting tourist attractions. The rooms are very compact. The service thought we had checked out already and were just coming back to take the baggage, wasn't very helpful, with no free breakfast, but assisted us in getting from the kita-kagaya station to a taxi waiting area, is very friendly and accommodating. The location is not bad, as far as I could tell, but it is far from the central districts. The dining was fantastic as well, with good and plentiful options, both Western and Japanese, and a high chair for my son. The facilities were good overall.
Rooms
7.0
The rooms were large and comfortable after a long day of exploring.
Service
8.0
The service was friendly and accommodating.
Location
6.0
The location is not bad, but a bit far from the central districts.
Dining
8.0
The dining had good options for both Western and Japanese tastes.
Facilities
7.0
The facilities were decent.
Sophie
United Kingdom,
May
2024
7.2/10
My stay at the hotel was quite pleasant overall. The rooms were comfortable, but they could have been cleaner. The service was a mix of confusion about our checkout, but the staff was ultimately nice and took care of us well. The location was convenient with plenty of nearby shops and restaurants, but the worn-down atmosphere was a downside. The dining options offered a good variety, though more non-Japanese choices would have been appreciated. The facilities were decent, providing what was needed but nothing extravagant.
Rooms
7.0
The room I stayed in was non-smoking and had a comfortable bed, but it needed a thorough cleaning. The size was adequate, not too small.
Service
8.0
The staff assisted us in finding our way from the station and had a small misunderstanding about our checkout, but they were really kind and attentive during our stay.
Location
6.0
The hotel is not centrally located, but it is surrounded by convenience stores and restaurants. The distance from the central districts was noticeable.
Dining
8.0
The dining experience provided a good mix of Western and Japanese options, catering well to different tastes. However, more non-Japanese breakfast choices would have been great.
Facilities
7.0
The hotel had the essential facilities, but nothing particularly outstanding. The rooms, though basic, served their purpose effectively.
Glenn
United States,
March
2024
7.6/10
My stay at the hotel was overall pleasant. The rooms, though initially small and with a slight smoke smell, were made more spacious on the second night. The service had some hiccups with initial rudeness, but staff eventually helped us get around easily. The location was convenient, with proximity to stations and food options. Dining offered a good mix of Japanese and Western options. Facilities were decent, though some improvements could be made.
Rooms
7.0
The rooms were initially very small but were made more spacious on the second night. They still had a slight smell of smoke.
Service
8.0
The staff, though initially a bit rude, eventually assisted us in getting around and were helpful overall.
Location
8.0
The location was convenient, with easy access to stations and food options nearby.
Dining
8.0
The dining experience offered a good variety of Japanese and Western options.
Facilities
7.0
The facilities were decent, but some improvements could enhance the overall experience.
Fred
United Kingdom,
December
2023
7.4/10
My stay at the hotel was pleasant overall. The rooms were clean and comfortable, and the staff was very friendly. However, there were some areas for improvement, such as the need for a thorough cleaning in the rooms. The location offered convenience with nearby amenities, but it was a bit far from the city center. The dining options were good, with a variety of choices available. The facilities were satisfactory, though not outstanding.
Rooms
7.0
The rooms were clean and comfortable, but they needed a good cleaning.
Service
9.0
The staff was very friendly and accommodating.
Location
6.0
The location was convenient with nearby amenities, but a bit far from the city center.
Dining
8.0
The dining options were good with a variety of choices available.
Facilities
7.0
The facilities were satisfactory.
Harry
United States,
December
2023
7.8/10
After a long day of exploring tourist attractions, I found the hotel to be a welcoming place to rest with its clean and comfortable rooms and friendly staff. However, they could improve room temperature control. Despite this, it’s a good choice to consider for a pleasant stay.
Rooms
8.0
The rooms were cleaned daily with fresh towels, but I found them a bit too cold even on the 'low' setting.
Service
9.0
The staff assisted us in navigating the area and were attentive and accommodating during our stay.
Location
7.0
The location is convenient, being close to the train station and with easy access to subway and shopping options, though it may have some worn-down aspects and a faint smell of smoke.
Dining
7.0
The dining options were mostly Japanese-focused, which might not suit all tastes, but the breakfast was simple and satisfying.
Facilities
8.0
The hotel provides a range of services like dry cleaning, shops, and laundry, making the stay more convenient.
clean
smoke smell
Jeffrey
United States,
December
2023
6.8/10
The hotel was a bit pricier than I initially planned, but it was a real oasis after a long day of sightseeing. The room I stayed in, 1905, was amazing, providing a wonderful retreat.
Rooms
8.0
The room was reasonably clean and comfortable, offering a fantastic respite after a full day of exploring. The price was a bit higher than expected, but the quality was worth it.
Service
7.0
The staff went the extra mile, assisting us in finding our way from the Kita-Kagaya station to the taxi zone when we thought we had already checked out. There were a few hiccups, but their help was invaluable.
Location
6.0
The hotel's location was not ideal in terms of proximity to the city center, but there were plenty of convenience stores and restaurants nearby. Being close to the subway made getting around easier.
Dining
7.0
The dining options were decent without being exceptional. The breakfast provided a good variety of both Japanese and Western dishes, catering to different tastes and even offering a high chair for my son.
Facilities
6.0
The hotel offered essential facilities like dry cleaning services and shops. While not luxurious, it met our basic needs during our stay.
Francis
United States,
November
2023
7.0/10
My stay at the hotel was a mixed experience. The rooms, while spacious for Japanese standards, had a lingering smoky smell that was a bit off-putting. On the bright side, the service was friendly and attentive, although there were some instances where politeness could have been improved. The location, although far from the city center, had convenient amenities nearby. The dining options offered a good variety, especially for fans of Japanese breakfast, but could have had more choices for those who prefer a different style of breakfast.
Rooms
7.0
The rooms, despite being large for Japanese standards, did have a slight smoky odor.
Service
8.0
The staff were very nice and looked after us well, even going the extra mile when we thought we had checked out already. However, there were moments where a bit more politeness could have enhanced the experience.
Location
6.0
The hotel is situated on the last stop of the Yamamoto line in a run-down mall area, which might not be ideal for some. However, it is near a subway station with plenty of convenience stores and restaurants in the vicinity.
Dining
7.0
The dining experience was very Japanese-centric, offering a good mix of Western and Japanese options. Great for enthusiasts of Japanese breakfast, but limited choices for those who prefer other styles.
Facilities
7.0
The hotel has decent facilities catering to both Japanese and Western tastes, although there were no specific comments on the facilities.
Lewis
United Kingdom,
October
2023
7.8/10
Our stay at the hotel was pleasant overall. The rooms, though a bit small, were comfortable, and the staff was very friendly and accommodating. The location was convenient, close to the train station, but the worn-down condition and slight smell of smoke were minor drawbacks. The dining experience was decent, offering good food with a nice view of the city and hills. The facilities were satisfactory, providing the necessary amenities for a comfortable stay.
Rooms
8.0
The rooms were small but comfortable.
Service
9.0
The staff was very kind and looked after us well.
Location
7.0
The hotel is near the train station, making it convenient for travelers.
Dining
8.0
The dining experience was good, with a nice view of the city and hills.
Facilities
7.0
The facilities provided everything we needed for a comfortable stay.
Hank
United States,
October
2023
7.4/10
The hotel rooms were okay but quite old and small. The location is far from the city center but has convenient stores and restaurants nearby. The service was generally nice, and the dining experience was good with a variety of options.
Rooms
7.0
The room was quite small, typical for a Japanese business hotel, but had a big window on the 16th floor.
Service
8.0
The staff were very nice and looked after us well, wearing formal attire.
Location
7.0
The hotel is close to the metro and a subway stop, with lots of convenience stores and restaurants in the vicinity.
Dining
8.0
The dining options were good and plentiful, with both Japanese and Western choices available.
Facilities
7.0
The hotel had various shops and commercial services available.
David
United Kingdom,
August
2023
7.2/10
The hotel had some ups and downs during my stay. The rooms smelt a little smoky, but they were reasonably priced. The service was generally supportive, but lacking courtesy at times. The location was convenient with easy access to transportation options. The dining options were adequate, and the facilities offered were decent.
Rooms
6.0
The rooms smelt a little smoky and needed some cleaning under the bed.
Service
7.0
The service was supportive overall, but lacked courtesy at times.
Location
8.0
The hotel is close to a subway station and convenient for transportation.
Dining
7.0
The dining options were adequate for my needs.
Facilities
8.0
The facilities offered were decent during my stay.